FAQs
(Frequently Asked Questions)
Welcome to our FAQ page! Here, you'll find answers to some of the most common questions our customers have. If you don't find what you're looking for, feel free to contact us directly.
Ordering
How do I place an order?
Placing an order is easy! Simply browse our collection, select the items you wish to purchase, choose your size and color (if applicable), and click "Add to Cart."
Once you're ready to checkout, click on the cart icon and follow the prompts to complete your order.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at support@creativesbystyle.com. We’ll do our best to accommodate your request, but please note that if your order has already been processed, we may not be able to make changes or cancellations.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal. Our payment process is secure and encrypted to protect your information.
Shipping
Where do you ship to?
At this time we are shipping to the US, UK, Australia and Canada.
How long will my order take to arrive?
Shipping times vary depending on your location and the shipping method you choose at checkout.
You can find a more concise information at out Shipping & Delivery page.
How much does shipping cost?
We offer free Standard shipping on all orders.
Fast and Expediting Shipping costs are calculated at checkout based on your location and the weight of your order.
check our Shipping Policy for more details.
Returns and Exchanges
What is your return policy?
We want you to love your purchase!
If you’re not completely satisfied, you can return your items within 30 days of delivery for a full refund. Please see our Returns and Exchanges page for detailed instructions.
How do I exchange an item?
Exchanges are easy and free! If you need a different size or color, just contact us at support@creativesbystyle.com to initiate the exchange process. We'll guide you through the steps to get the perfect item.
When will I receive my refund?
Refunds are typically processed within 7-10 business days after we receive your returned item. You will receive an email notification once your refund has been issued.
Product Information
What sizes do you offer?
Our apparel is available in a range of sizes, from XS to 3XL, depending on the product. Please refer to our Size Guide for specific measurements and tips on finding the right fit.
How should I care for my items?
We recommend washing your items in cold water and drying them on a low heat setting to preserve the quality and color of the fabric.
For more detailed care instructions, please refer to the product label or our Care Instructions page.
Are your products ethically made?
Yes! We partner with manufacturers who prioritize ethical practices, including fair wages and safe working conditions.
We’re also committed to sustainability, using eco-friendly materials and processes whenever possible.
Account and Privacy
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track your orders, save your information for faster checkout, and receive updates on new products and promotions.
How do you protect my personal information?
Your privacy is important to us. We use secure encryption technology to protect your personal and payment information.
Please see our Privacy Policy for more details on how we handle your data.
How can I contact you if I have more questions?
If you have any other questions, please don’t hesitate to reach out to us at support@creativesbystyle.com. We’re here to help!